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September 21, 2003

Naming RSS

Daniel Neely writes

Mixing one acronym with another, is just asking for puzzled looks by your readers. It's bad enough that a person still looking for the "Any" key needs to associate just one acronym with content. I think it's quite absurd to tell people to "click the XML button to get the RSS feed!" It leaves too many people scratching their heads and saying, "Huh?" Not a good thing if you're trying to reach a not-so-tech-savvy demographic. [link via Lockergnome's RSS Resource]

Absolutely! I think Neeley is identifying the problem appropriately, particularly the idiocy of misleading orange acronym button. Although, I don't think his solution (replace the acronym soup with the term "feed") is the best solution.

It's amazing that we have a perfectly good term -- subscribe -- that the mainstream understands to mean "receive regular updates to this publication," but we don't use it for content syndication via XML formats. Perhaps it has too many connotations related to subscribing to email ists?

"Subscribe" is a term that is much more accessible than "RSS" or "XML."

Posted September 21, 2003 09:39 AM

Comments

Good idea, but no. People will think 'Subscribe' means they can get an email newsletter, as for example is available at my site.

Comments by Stephen Downes . Posted September 21, 2003 10:41 AM

Greg, I agree with you and Stephen that 'subscribe' already has too many other connotations, but I also am extremely sympathetic to your quest to move the technology into the background. It would seem like the 'official' term is 'Syndicate' (especially as promoted by Moveable Type in their default 'Syndicate this site' link) but it doesn't feel like that's helping much either.

But how about this thought - in 1995-96 you had news anchors spelling out the 'd-o-t' in web site addresses and people asking 'what's a U-R-L'; less than 3 years latter you had '.com' enter the popular vocabulary, and not just for technophiles. I don't know that the problem is all language here - 'feed' and 'subscribe to this feed' seem like they could work o.k. If the claim being made is that the lack of standard ways of talking about this and presenting feeds is dis-enabling uptake, I'd buy that a little bit, but would still push back that if you look back at web usage adoption, you also had a variety of terminologies ('url' 'homepage' 'address' website') that competed for new users' attention, as well as a number of different browsers they could have chosen, and yet we can now see pretty widespread adoption regardless.

Cheers, scott.

Comments by Scott Leslie . Posted September 22, 2003 01:08 PM

Good comments, Scott. I think that the orange XML box is ridiculously poor user interface design. However, the flaw is in the interaction design, moreso thant the naming convention. When a user clicks on the orange XML box, they are presented with a mishmash of XML and no context for what should be done with that XML unless they have already been initiated into the community of RSS users. The process of copying and pasting the link to the RSS file into a news aggregator* is clumsy and, again, poor user interface design. These are the real problems, and these aren't rectified by replacing an orange XML box with an orange "Subscribe" or "Syndicate" or "Feed" box.

* Yes, I know that with most aggregators I can enter the website's URL into the aggregator and it will frequently discover the RSS feed. But this presumes you have first visited the website or otherwise gleaned gleaned the URL, again introducing an extra step (switching from the browser where the feed is already displayed to the aggregator to re-display it).

What needs to happen when I click on the orange [whatever] box is that I'm presented with a dialog ("Subscribe?" OK or Cancel). When I click OK the feed is added to my aggregator. Badda-bing, badda-boom. No copy-paste, no switching between apps, etc.

I believe this requires a level of interaction between browser and aggregator that doesn't currently exist (certainly not with client-side aggregator tools) or exists proprietarily with web-based or HTML-interfaced aggregators (e.g. the Radio coffee mug or Amphetadesk purple pill).

In fact, I'm almost certain it will first require the RSS/Atom wars to settle down, and it may require a "feed://" protocol or the like, but I'm not technical enough to figure out how this should be implemented. I just know the current method is really inelegant.

Comments by Greg . Posted September 22, 2003 06:21 PM

You can alleviate the "exploding XML" thing by creating a simple stylesheet for your feeds. That still doesn't change the fact that the URL is meant for something other than a browser, although you could configure your browser to open .rss/.rdf files in your aggregator of choice.

Comments by anthony . Posted September 22, 2003 06:28 PM

Anthony, you can alleviate your problem with stylesheets and browser configuration. I can probably manage it to. Most users cannot. I've written about this before.

The burden for a usable solution should be on developers of weblog publishing tools, of aggregators, and of browsers . . . although, except for Mozilla, browser development responsive to user needs is unlikely.

The burden should not be on users to jerry-rig a usable solution out of half-assed syndication technology and formats.

Comments by Greg . Posted September 23, 2003 06:43 AM